CHANNEL MANAGEMENT

We have built strong partnership with all the major marketplace platforms in Malaysia such as Lazada, 11street, Lelong, Shopee and Zalora. We had successful established our in-house brand, Arche, thru the e-branding strategies by past two years. Our proven results showed our confident in marketing your brand thru all the major marketplace platform in Malaysia.

Product
Online Marketing

Our marketing team promote your product with the best deals to the marketplace campaigns with customized promotional packages. All the campaigns pricing is analyzed through the sale and up-to-date market data to ensure price competitiveness.

We also coordinates with marketplaces to ensure your promotions and campaigns are promote in most predominant way on the website to increase your brand awareness.

Fulfillment & Warehousing

We implemented ERP system and strictly warehousing
SOP to manage the complex and dynamic supply chain to ensure smooth and stable operation.

Currently we are operating two fulfillment centers located in Kuala Lumpur and Johor Bahru to cover west Malaysia distribution.
We are intended to take our ecommerce operations from market entry to full scale.

After Sales &
Customer Service

Qur full-time friendly customer service agents provide assistant on technical support, all inquiries regarding to the product , delivery, payment and warranties.

Our agents also handle complex product related questions by partnering with our clients to bring our staff up to speed so they are in the best position to fully represent your brand.

We take customer service serious and aim to provide highest customer support quality to all our customer to ensure brand image are well protected.

WEB DEVELOPMENT
In order to establish an online experience with webstore development, we tailor your website to provide your customers with everything they need to shop from your e-business. Make sure every visit counts on an easy to use platform so your customers leave satisfied, exactly as they would in an offline store
Address

15-G & 15-1 Jalan Pju 5/20B,
The Strand, Kota Damansara,
47810 Petaling Jaya, Selangor, Malaysia.

Phone

Phone        : +60 03 6158 6399
Whatsapp : +60 010 288 9380

Email

hello@arche-group.com
www.arche-group.com

Working Hours

Monday-Friday: 9:00am – 6:00pm
Saturday: Closed
Sunday: Closed

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