Services

E-Commerce Strategy Consultation

Let us work together!

We have a team of experienced and dedicated e-commerce experts that will work together with Brand Partner on Go-to Market strategy to achieve sales objective. 

We work closely with Brand Partner by understanding their business model and objective in order to provide the best marketing solutions to them. 

We constantly plan and manage various promotions in market place to increase the sales objective.  We worked closely with marketplace partner to ensure all the promotion and campaign of our Brand Partner is giving priority and prominently highlighted.  

 

 

Flagship Store Management

Let us manage your online store!

 Product Management

We will ensure all the products upload to marketplaces are according to the requirement of Brand Partner and marketplace eg. product images, description and etc.

We will update on product pricing and inventory to align with any campaigns and promotion requirements.

Order & Settlement Management

We monitor all the orders, shipments and settlements to ensure a hassle-free operations process for our Brand Partner.    All the incoming orders will process within 24 hours.

We will be responsible to communicate and facilitate all payments, refunds and exchanges cases raised by customer.

 

Fulfillment & Warehousing

Let us manage the order!

We implemented ERP system and strictly warehousing SOP to manage the complex and dynamic supply chain to ensure smooth and stable operation.

All the products and goods will be store at our warehouse at specific location and to fulfil all the incoming orders.   Our professional warehouse management system provides:

  • Real time inventory management;
  • Multichannel integration (marketplaces);
  • Easy integration with retail ERPs and etc

Customer Service

Let us take care your customers!

 

Our friendly customer service provide assistant on technical support, all inquiries regarding to the product, delivery, payment and warranties.

Our customer service is capable of handling complex questions related to product by deep depth learning on each product so that we are in the best position to fully represent your brand.

We take customer service seriously and strive to provide highest customer support quality to all of our customer to ensure brand image are well protected.

 

Business Review

Let us achieve the goal together!

 

 

Quarterly Business review with Brand Partner to assess on performance and marketing strategy.

Get Free Consultation Now!